So you’ve heard the news: a new technology is around that lets you make phone calls, even long-distance phone calls, for free! You’d like to try it, but it sounds rather complicated. What is this VoIP, anyway? Here’s a quick question-and-answer guide to VoIP and how you can make free online calls without reading tons of technical jargon.

What is VoIP?

VoIP means Voice over Internet Protocol. In plain English, it means that in exactly the same way you use the Internet to send letters through email, you can now send your voice through VoIP, to make free phone calls to anywhere in the world.

How does it work?

1. You talk through your computer microphone or your VoIP phone.

2. Your voice is turned into computer data.

3. It is sent through the Internet (like email) to your VoIP service provider.

4. They send it to the phone number you are calling so your friend can receive your call.

5. When your friend talks on his phone, his voice reaches you the same way, but in reverse: from his phone, to your service provider, to your Internet, to your phone or computer.

How is the sound quality different from a regular phone?

With good Internet connection, your friend won’t know the difference. If your connection is slow, you will sound like you are calling from a cellphone with bad signal. Most companies will not install VoIP for dial-up connections.

What is a VoIP service provider?

A VoIP service provider is like a phone company that connects your VoIP phone to your friend’s landline.

What is a VoIP phone?

It looks like a regular phone, but it has a software and modem installed so you can connect to the Internet and make VoIP calls without having to turn on your computer. You dial it like a regular phone, and if somebody calls your VoIP number, it rings like a regular phone.

Are the phone calls really free?

Yes, if you download and install on your computer a VoIP software, like Skype. This will let you make free calls to anyone in the world who has the same software loaded in his or her computer.

You can also use Skype or other VoIP service providers to call a local or long-distance landline number or mobile phone. There will be a small charge, but it is still much cheaper than if you use a regular phone to make your call. In addition, pay features on regular phones-like call waiting, call forwarding, call barring, conference calls, caller ID and voice mail-are usually free on VoIP.

Rates and features vary with different service providers so be sure to ask your company what they offer.

Can I call my friends even if they don’t have VoIP?

Yes.

And can my friends call me?

Yes. Your friends can call your VoIP number in the same way they call a regular landline. You won’t be charged for incoming calls. Your friends will be charged for their call in the same way that they will be charged for calling a regular landline.

Can I keep my old phone number?

Yes, depending on your VoIP service provider. Sometimes, you can even bring your VoIP phone-along with your phone number – to anywhere that has a high-speed Internet connection.

Some providers also allow you to get a phone number with a different area code. You could be in California but have a New York area code so that your business clients in New York can call you without long-distance charges. (However, if your next-door neighbor calls you, it will be long-distance for her.)

Can I get rid of my regular phone line?

Usually, yes. Again, it depends on your VoIP service provider.

An important note, though: 911 calls made through VoIP are unreliable. Also, they will not be able to track your location automatically, as when you are using a regular phone. If you get rid of your phone line, consider using your cellphone instead of your VoIP to call 911.

So, what do I need to use VoIP? A high-speed Internet connection. This means DSL or cable, NOT dial-up. A regular phone with VoIP adaptor OR a VoIP phone OR a computer with a microphone and earpiece. A VoIP service provider.

Can I use VoIP without an Internet connection?

No.

Can I use my computer while talking on the VoIP phone?

Absolutely, although using the Internet for other purposes while using VoIP may affect the quality of your call.

Can I use VoIP without a computer?

Yes, if you have a VoIP phone and your Internet is active.

Can I use VoIP without a VoIP phone line?

Yes, if you have a computer with a VoIP program, a microphone and earpiece.

Will it work in a power outage?

Unfortunately, no.

How do I know if VoIP is for me?

VoIP is a great money-saving option for people who are always on the Internet, and VoIP is a great money-saving option for people who have a high-speed connection.

VoIP is a great money-saving option for people who often make calls to long-distance, international, or mobile numbers.

VoIP is a great money-saving option for people who move around the country, and VoIP is a great money-saving option for people who would like to take their landline number with them wherever they go.

VoIP is a great money-saving option for people who need to have an area code in another locality.

How do I find a VoIP service provider?

For VoIP calls using your computer, you can simply download a VoIP program like Skype or Vonage from the Internet.

To find a service provider for VoIP phones, simply type “VoIP” and the name of your country in the search bar of your favorite Internet search engine.

The new iPod video became famous due to its huge memory and the capacity of playing video, due to its slim design and longer life battery. Still, there are voices that point out some disadvantages and highlight different negative aspects.

Taking into account that there are few perfect things made by the human hand, these aspects may be used by the iPod video creators for further improvements. Therefore, the customer’s reviews are very important and the suggestions may be really taken into account.

The fact that the screen is bigger is great, but the surface is easy to scratch, aspect that is more in the cons category. Although the image is excellent and the clarity screen may be easily compared with the TV set’s screen quality, there are still some problems with freezing video images. There is a great achievement the fact that the light, sun or other previous obstacles are annihilated, but another important problem is the unresponsiveness in some cases.

The dimensions of the new iPod video are great, but there is no way you may watch it with more than several persons. Anyway, it was designed for personal not collective needs and you may still share your photo album and music or video music preferences with one person. The flat screen is large enough to enjoy your favorite videos.

Although the life battery is longer, the complaints concern the short battery life for video. And this complaint may be balanced by the fact that the video is played with no flaw. The pros of the new iPod video are considered the cool look, the impressive number of features, the great organization of the music menu so that you may even rank your favorite songs. The cons of the new iPod video are considered the absence of FM option, the fact that no cradle is included, the impossibility of connecting the iPod video to the computer and the cost.

The amazing new features concern the sound quality – it is clearer and stronger with a bass that is stronger articulated, the sound is also louder than that of the previous generations. The other good features are the easy control, the video feature is classified with “great”, but the flaws regard the interruption of the sound between the tracks, being blanked out. There are still other suggestions regarding the battery life, taking into account the amount of music that the new iPod video has.

The pros may be gathered together pointing out the thin and attractive enclosure with a great display, the best sound, 15-20 hours of music, new clock and the time in other parts of the world. The cons highlight the incompleteness of the video integration that suggests the experimental project aspect, absence of the new games, no changes in the interface, the smaller screen than expected especially for video features edition. Another disadvantage concerns the slow transfer of photos direct from the camera.

Some critics point out the fact that the design and the features of the new iPod video may be seen from different perspectives. Therefore, the complaints and the satisfaction may be contradictory. These aspects may be seen from a movie lover perspective, an audiophile or photographer or even from a simple consumer with no great expectations. That is why you may find musician’s reviews or video addicted reviews that are in contradiction. You may decide in which category you may be situated for deciding if the new iPod video is worth the money or not.

From the same point of view, you may say that as a music player the new iPod video has superior quality of sound. As a screen for the photo album, the clarity of the screen may win the competition with any TV set’s screen. As a movie player, the iPod video is below the expectations, but it may be considered a great step in the video technology.